FAQ

About Sales

Q What abrasives are suitable for polishing ○○?
A

Please fill in our inquiry form with the details of the polishing object (size and material), quantity used, polishing conditions (tool, machine, and desired finish level), etc., and send it to us.
A representative will contact you within 2 to 3 business days.

Q On the product page, it is listed as 100 sheets, but is it possible to purchase in units of 10 sheets as well?
A

We apologize for the inconvenience. We will only accept the minimum quantity indicated in the table.

Q Please give us a quote.
A

Customers doing business directly with us
:Please send us your request by filling in our inquiry form, stating the variety, grain size, shape/size, and quantity of the product you are interested in.

Customers doing business with us through our agents
:Please contact us through your direct distributor.

Customers who wish to make a new transaction
:Please send us your request by filling out our inquiry form, stating the variety, grain size, shape/size, and quantity of the product you are interested in.

Q Please introduce the agency.
A

Please send us your request for a distributor introduction along with the product variety, grain size, shape/size, and quantity of the product you are interested in by filling out our inquiry form.

Q Where can I buy it?
A

We do not sell retail products. For corporate customers, we will introduce you to our nationwide distributors. Some products are also available at home centers and mail-order websites nationwide. Please contact your local home improvement center or mail order site for availability.

About our products

Q I would like to know about the base material and abrasive grains of the product.
A

Catalogs can be downloaded from the product literature button on each product's web page.

Q Can I get a product catalog?
A

Catalogs can be downloaded from the product literature button on each product's web page.

Q I don't know the name of the product.
Q Is there a paper that fits this tool?
A

Please confirm the manufacturer's part number of the tool, size, and whether or not it has dust suction holes, etc., and send us the desired product variety, grain size, shape/size, and quantity after stating so in our inquiry form.

Q How do I dispose of abrasive materials?
A

Disposal methods may vary by municipality.
Please check with your local municipality and dispose of them according to the municipal classification.

Q I can no longer tell the front and back of the film.
A

It is possible to distinguish them under fluorescent and other light sources.

Issuance of Various Certificates

Q I would like to request the issuance of a product safety data sheet SDS (MSDS), a certificate of non-inclusion of specified substances, and a survey of other environmental substances.
A

Customers doing business directly with us
:Please send us your request by filling out our inquiry form, stating your desired survey contents, product variety, grain size, and shape/size.
Customers doing business with us through our agents
:Please contact the agency you are dealing with directly.